Terms and Conditions

Terms and Conditions

Welcome to Swapna Palace Restaurant. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using the Swapna Palace website and services, you agree to these Terms and any additional terms and conditions that may apply. We reserve the right to modify these Terms at any time, and your continued use of our website and services constitutes acceptance of any changes.

2. Reservations and Cancellations

a. Reservations:
Reservations can be made online or by contacting us directly. A confirmation will be sent to you via email or phone.

b. Cancellations:
If you need to cancel or modify your reservation, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

3. Payment

a. Payment Methods:
We accept various payment methods, including credit/debit cards and cash. Payment must be made at the time of service or as specified in your reservation confirmation.

b. Pricing:
All prices are listed in Nepalese rupees and are subject to change without notice. Taxes and service charges may apply.

4. Use of Our Website

a. Content:
All content on our website, including text, images, and logos, is the property of Swapna Palace and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

b. User Conduct:
You agree not to use our website for any unlawful or prohibited activities. You may not interfere with the operation of our website or attempt to gain unauthorized access to our systems.

5. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

6. Liability

a. Disclaimer:
Swapna Palace provides services "as is" and "as available" without any warranties, express or implied. We do not guarantee that our services will be uninterrupted or error-free.

b. Limitation of Liability:
To the maximum extent permitted by law, Swapna Palace shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

7. Indemnification

You agree to indemnify and hold harmless Swapna Palace, its employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [your jurisdiction].

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Swapna Palace
Bouddha, Kathmandu, Nepal
Email: info@swapnapalace.com
Phone:+9779767220735

Thank you for choosing Swapna Palace Restaurant. We appreciate your business and look forward to serving you.